TOUR BOOKINGS

Wildlife, whale watching, snorkelling and local attraction tours as well as surfing lessons and E-bike hire can be booked directly on our website by following the link - https://www.glenvillaresort.com.au/activities

SURFBOARD & BIKE HIRE

Hire a bike, surfboard, wetsuit or stand-up paddle board directly on our website by following the link - https://www.glenvillaresort.com.au/hire

RECEPTION HOURS ​

The Glen Villa Reception operates the following hours:

Monday -       7:30am - 8pm

Tuesday -       7:30am - 8pm

Wednesday - 7:30am - 8pm

Thursday -     7:30am - 8pm

Friday -          7:30am - 9pm

Saturday -      7:30am - 9pm

Sunday  -       7:30am - 8pm

AFTER HOURS
Outside of the above hours please press the "night bell" outside reception for assistance in the case of an emergency

GUEST CHECK-OUT 

Check-out time is before 10am daily. If you require luggage storage post check-out please contact reception. An express check-out box is affixed to the Reception wall - please deposit your key in the box on departure

SWIMMING POOL

The swimming pool is free to be enjoyed by all guests between 8am - 8pm daily. Children under 15 years of age must be supervised at all times and please do not take any alcohol or glassware into the pool area.

RUBBISH

 If you wish to dispose of excess any rubbish please use the red or yellow lid council waste bins in the communal area or any of the smaller green wheelie bins around the Resort

LOST PROPERTY

Any items left in your campsite or the communal areas on departure will be logged and kept in our lost property box for14 days before being donated to a local charity. Please contact Reception if you believe that you have misplaced something during your stay

ELECTRIC VEHICLE CHARGING

Charging of any electric vehicle from the power point on your Powered Camp Site will incur an additional charge of $15 per day

CLEANING AND DAMAGE

Damage, breakages and items missing after departure are your responsibility.

Please leave your site and the communal facilities in a tidy manner, all rubbish must be removed on your departure or additional cleaning fees will be charged

ELECTRIC VEHICLE CHARGING

Charging of any electric vehicle from the power point in your Cabin, Cottage, Villa or Hut will incur an additional charge of $15 per day

CONDITIONS OF STAY

Strictly 2 people maximum per cabin or campsite

No pets are allowed at Glen Villa and we ask for limited noise after 10pm each evening - a security callout fee of $200 will be charged to your account if a Manager or Security team member are required to attend to your location due to excessive noise after hours

EMERGENCY EVACUATION PROCEDURE

In case of an emergency, please make your way to the Butler street resort entrance

There is an emergency evacuation plan on the Resort map given to you on check-in for easy reference

INTERNET

Wi-Fi internet is free for use during your stay:

NETWORK NAME - Glen Villa Hotspot
PASSWORD -          CapeByron

VISITORS

All visitors must report to Reception to sign in prior to entering the Resort. Visitors should remain in the resort for a maximum of 2 hours and must sign out and leave the Resort before 8pm

WILDLIFE​

Glen Villa is fortunate to be a haven for native wildlife, feel free to immerse yourself in nature during your stay but please do not feed native birds or animals

Please also respect the natural habitat and the privacy of other guests by using the designated footpaths throughout the Resort rather than taking shortcuts through campsites or Cabin surrounds 

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Our Team are often asked for our insider tips on where to go and what to do while in Byron Bay... to make sure you to get the most our of your Byron escape we have compiled our recommendations on some of the local areas hottest dining locations, attractions and experiences in the "24 hours in Paradise" blog posts below... you are welcome!